By the end of this course, you will be confident in outlining the Equality Act 2010 and the 9 protected characteristics. We will help you to understand and avoid unintentionally taking actions or using everyday language that will discriminate against a protected characteristic and help you to see the person and not the stereotype.

Need some guidance on Governance and Probity? This course is for you if you recognise the importance of building and upholding a good business reputation and want to ensure that the people who work for you demonstrate the highest possible values in the way they undertake their roles. Throughout this course Make Me A Plan will help your employees to understand exactly what Governance and Probity is and what happens if you don’t have good systems for this in place.

Change can be difficult to manage, but it’s not just the processes – it’s the people that the change affects. People can struggle with change and managing this can be the tricky part. Make Me A Plan is here to teach you the tools and techniques to manage the people in your organisation to achieve the required business outcome.

Performance Management is imperative to the accomplishment of your organisations strategic objectives. Make Me A Plan will guide you through the principles and give you the tools to use to implement successful Performance Management in your workplace, ensuring targeted outcomes for your organisation and your employees.

Make Me A Plan prides itself on how we treat our customers, and we would like to pass on what we know about Customer Excellence to you to help you show your customers that choosing you is the best option for them. By the time you have finished this course you will be secure in the knowledge that your customers will have a great journey with you right from the outset.

Virtual working became a way of life for many people during the pandemic and now is the time to take stock, assess pros and cons and put a plan in place to ensure employees and employers are getting the most out of flexible working. This course will guide you through the fundamentals of Successful Virtual Working, help to boost your productivity, support you to manage your motivation and help you to create an effective virtual working routine.

Wellbeing covers an array of subjects and there is no one size fits all. This course is suitable for those wanting to take a greater focus on self-awareness and development. Over the programme, Make Me A Plan provides the knowledge and tools to manage individual wellbeing and achieve a sense of peace and satisfaction with your direction in life.

What you put in contributes to what you get out: this applies to your body as much as it does to professional projects. In this course you can expect our master planners to guide you through a comprehensive overview of the foundations of nutrition knowledge and de-bunk common myths and misunderstandings.

A happy team is a productive team. Support your team members by helping them develop the key skills they need to be emotionally intelligent and resilient when dealing with the challenges that your company faces every day. Employers looking after their team’s wellbeing enjoy higher employee retention rates and motivation levels.

One of the biggest risk factors when it comes to the General Data Protection Regulation (GDPR) is the behaviour of each individual in your organisation. When it comes to protecting data, your organisation is only as strong as its weakest link. As such, one of the best strategies is education. With Make Me A Plan’s GDPR course, you can be confident that everyone in your organisation understands how to comply with the regulations and protect your customers, your reputation and...