If you’ve ever been sat in your place of work, thinking to yourself ‘There’s a better way to do this’ or ‘If we changed the way we do X it would save ££££’s’ then you are not alone; the problem however, is...

You always remember great service, in fact with the correct level of attentiveness and rapport you are even willing to overlook short-fallings in other areas. Conversely you are likely to remember particularly poor service even longer.   A strong professional...

The old adage ‘Don’t burn your bridges’ is advice that you should always strive to follow, both professionally and on a personal level. However this advice makes the assumption that you have bridges built to burn!   There are two main areas where...

There’s an elephant in the room. He really wants you to talk to him, to acknowledge him.  The more you ignore him, the more destruction he’s going to make, he’ll be doing song and dances round the living room, acrobatics on a ball, anything...

A common misconception with Mindfulness is that if you are mindful you never have low mood, bad days (at least not that bad) but every person on this planet has emotions and is only human, we still feel heartbreak, loss, we still put unnecessary pressures on ourselves to be...